* From everywhere: [protected] Ext. * E-mail address: finanzas@royalelite.com Some companies claiming to be memberships reseller might use our name to give you a false sense of security and trick you into paying for a fraudulent service. Verification can help ensure real people write reviews about real companies. Therefore, Royal Elite is not liable for any interaction or outcome with the aforementionedcompany. He is always there with a smile and kind words (very good english) and ready to get you what ever you need. None of it is trueHSI advertisements are also false. There are so many postings about this scam. Claim your profile to access Trustpilots free business tools and connect with customers. Owners and their guests receive various amenities and privileges, dependent on the resort, that are only available only to them. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. * E-mail Address: customerservice@royalelite.com We purchased a membership for a studio unit at Sandos Caracol in 2011. Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. We had no problems and received our full refund within a few weeks. Which Is The Best For Your Pocket. Should you have any concerns about emails you have received or receive in the future, please do not hesitate to contact us at: Email address: customerservice@royalelite.com, Telephone No. 26.23 K/sq.ft. Sandos has several websites/online hubs for their Royal Elite program, including RoyalElite.com, RoyalEliteWeeksRental.com, and Sandos.com/Royal-Elite. Book at the #1 Vacation Rental in Roth, . In addition, the sales lady told us that we would get discounts on airfare and be able to rent our unused weeks. from Argentina +54 800 345 8114, Telephone No. Well, that is what the scam is. There are no surprises whatsoever. You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. We also ensure all reviews are published without moderation. Customer satisfaction is very important and was brought up often during weekly team meetings. www.royalelite.com Royal Elite is one of the worst timeshare companies in Mexico, they have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. It was an old and destroy room with dirty mirrors and repaired roof. They acknowledge that we canceled within 5 business days. Royal Elite Vacation Club | Playa del Carmen. Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite Vacation Club. Staff did nothing to curtail the noisy, screaming, rude guests. They are owned by RCI, the biggest timeshare company in the world, and have properties in several locations including Cancun, Playa del Carmen, and Los Cabos. after reading all this i feel really stupid that i did not do so before signing for this deal especially since i ad my ipad with me at the meeting would have been easy but no like everyone else i just believed all the hype and sign a check six month later i want to book my next vacation and its not really going as plan Beware of the salespeople here! The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. Anyone can write a Trustpilot review. Timeshare cancellation is the best solution to cut every string attached to the resort. Royal Elite is fully regulated and certified, if you would like to know more about our certifications feel free to contact us. Mexican law is clear. The complaint has been investigated and resolved to the customers satisfaction. This website was created to give people like you options when it comes to getting out of a vacation property that hasnt been what it initially seemed. We started to deep-dive into the contract clauses and our big surprise was that we found the following discrepancies between what was stated to versus what was in the contract: We found that several people wanted to cancel Royal Elite Sandos Resorts timeshare for the following reasons: When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. There are some members that purchased their memberships before Sandos Hotels took Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Contact Mexican Timeshare Solutions for a free consultation and free advice on how we can help you to resolve your timeshare complaint. Well, that is what the scam is. 4248 / 4278 We canceled within 5 business days. Overall, these reviews are highly indicative of fraudulent business practices within the Royal Elite Vacation Club. Stay at another hotel. You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. Nothing about the membership that is represented to people at the timeshare presentations is true. They never sell your timeshare and you end up owning two timeshares. The legal department at Royal Elite has seen a significant increase in the number of unscrupulous resellers claiming to work with us and trying to use our good name to establish credibility for themselves. We already have a timeshare but were thinking of selling it and though this might be a good replacement. They are absolute scammers! No written confirmation that our contract was canceled. It goes against our guidelines to offer incentives for reviews. Submit a complaint and get your issue resolved. This is a forum with more prople who were victims of a royal elite timeshare scam: As far as working through customer service goes, we did see that a customer service representative posted on ComplaintsBoard so that people seeking refunds and to exit their timeshares could get in touch more easily. They are absolute scammers! I understand that my permission described herein overrides my listing on any state or federal do not call list and any prior listing on the do not call lists of our partners and is optional. Royal Elite Sandos Hotels American Resource Management Group Review. Be aware! Reservations Department This package is good for, YOUR SOURCE FOR THE BEST VACATIONS AT AT SANDOS. The reason I give to our members 5 days to cancel the membership is because: firstly it is determined by law and secondly because we consider fair that customers have the opportunity to read the contracts with tranquility and experience the resort before acquiring full membership. The certificate says to just call [protected] or go on line at [protected]@royalelite.com.mx but it says the page does not exist. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. Companies can ask for reviews via automatic invitations. Royal Elite Timeshare scams are very common, since thats one of the most fraudulent companies in Mexico. If you want to save money and stay in better rooms with more perks and benefits then Royal Elite Vacation Club is for you. We took a shower and the whole toilet was flooded!! Choose from 09different all inclusive resorts in Mexico (including Cancun, and Cabo San Lucas), or Spain (including Tenerife, and Benidorm). A lot of fun! You can call us at. However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. Pros Here are the benefits ans perks when you book with us. Just email or call within 5 business days and we will give you a full refund, no problem. No matter where you decide to travel you will enjoy exclusivehigh-end vacations at an affordable rate. Villa del Palmar Cancun Best Vacation going All Inclusive. We look forward to your next visit to our hotel. * From Mexico: [protected] Our work is based on a Contingency Basis: NO RESULTS, NO PAY. We canceled within 5 business days. Whats great about the site is that everything Works properly so you dont feel like your getting scammed by the experience. Find out how we combat fake reviews. A free inside look at company reviews and salaries posted anonymously by employees. Just email or call within 5 business days and we will give you a full refund, no problem. With a white sand beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. 3200 The other part of the scam is that they hope mostWhile the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. I have heard that it is a nightmare to reserve with REE. When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. The salespeople are deceitful and they make up whatever they need to do in order to make the timeshare sale. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. When you contract with Royal Elite you also are enrolled with RCI and Holiday Systems International (HSI), which assists with cash exchanges for your Royal Elite weeks you dont use and other travel services, such as 50% discount hotels, airfare, etc. We gave a down payment of $3, 600.00 but the next day had second thoughts & told them we wanted to cancel, this is within the 4 days you have to change your mind . Please feel free to contact us: Telephone No. * From everywhere: [protected] Ext. http://www.timesharescam.com/, Royal Elite is one of the worst timeshare companies in Mexico, they have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. Definitely recommend this resort to anyone! Dear Hubkins,We would like to thank you for taking your time and sharing your experience with us.We are glad that you received attentive service since we strive to provide every guest with an enjoyable experience. This will surely increase the credibility of your complaint. This comment was posted by a verified customer. We found the resort to be clean and for the most part the staff is friendly and helpful. Not so. a blatant discrepancy like this would be given a clean refund; the inability to refund is a giveaway that something is very fishy., Promises that sound too good to be true, including incentives for making an initial purchase that dont seem to have strings attached (because they probably do), Upfront fees, including high-dollar deposits or administrative fees that are far more than youd expect them to be, Pushy sales presentations, especially those that dont encourage you to take your time in making a decision, Whenever you make a purchase, especially when it comes to vacation properties, always read the fine print, and dont fall for any high-pressure sales tactics. Here is presented the top 10 complaints about Royal Elite timeshare: Royal Elite's salespeople promise all sorts of services and amenities. Erick Ferrari Royal Elite Vacation Club. I am going thourhg the asme bunch of lies today. As a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. Dear Royal Elite Vacation Club Members, It has been a few weeks and still no refund. Submit a complaint and get your issue resolved. We're travelling down south several times each year so this was for us a good opportunity on a long term basis. They convince you to try it out. It has been a few weeks and still no refund. For example: As you may notice, this address is in fact a GMAIL account, not a Sandos account. All lies. Read reviews, compare customer ratings, see screenshots, and learn more about Royal Elite Vacation Club. Dear Amy_Iowa,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. 2023 Trustpilot A/S. We arrived at 13 hs and the check in was at 15hs. Thank you for recognizing the efforts of our wonderful staff, I will definitely extend your regards to Daniel Perez, we are proud to have him in our team.Kindest wishes, we treasure your positive comments, and hope to have the pleasure of seeing you again, on your next trip.Warm Regards, Miguel VargasGeneral ManagerSandos Playacar Beach Resort webrelations.playacar@sandos.com. These were not with the BBB, as Sandos Resorts has an inactive page and Royal Elite doesn't have a page with them at all, but we were able to find a few TripAdvisor reviews that spoke to the sales practices behind the timeshare program at a few different Sandos properties. Put in writing you want your contract canceled and it is canceled. 304 Dianella St, Wendell, NC 27591 MLS ID #2490539, Ryan Homes. All rights reserved. This complaint was posted by a verified customer. Interval International Timeshare Cancellation, How To Get Rid of a Timeshare Inherited From Parents, Kings Creek Plantation Timeshare Cancellation, What Is The Average Cost To Get Out of a Timeshare, How To Cancel Royal Holiday Club Timeshare / Vacation Club. Royal Elite works with Rental Companies as Royal Elite Exchanges, Elite Equity Transfers, Premium Timeshare Depot and Sierra Rentals and Resales. Put in writing you want your contract canceled and it is canceled. Great work environment, decent pay. The site is easy to navigate and loads quickly plus its responsive so you can use it from any device. I cannot believe we have been taken for such a ride! Please don't be fooled by the prospect of being able to rent your weeks back, this is not the case. These were not with the BBB, as Sandos Resorts has an inactive page and Royal Elite doesnt have a page with them at all, but we were able to find a few TripAdvisor reviews that spoke to the sales practices behind the timeshare program at a few different Sandos properties. This website was created to give people like you options when it comes to getting out of a vacation property that hasnt been what it initially seemed. To finalize this is not an investment and do not buy for vacationing because you can get better deals on the web, do not fall into his lies or if you see him or receive an invitation from any person to attend the vacation program meeting (timeshare program) just refuse the invitation you receive, we would assure you that even the person who invites you to this meeting is lying. Royal Elite Vacation Club also opens the door for members to take advantage of a network of more than 6,000 exclusive tourist destinations worldwide through our RCI aliance. Read full review of Royal Elite and 2 comments, misrepresentation at sandos royal elite (scam). Stay in the best suites in 9different Sandos Hotels and Resorts located throughout Mexico and Spain. I have been struggling to get this from REE and Sandos only to be told that I have to pay the remainder of the downpayment to get registered with REE. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. My husband and I stayed with Sandos for a week with about 35 friends for a wedding. Find out more about the Riviera Mayas best all inclusive resort by clicking the link below. We knew the sales person was most likely misrepresenting information. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. Can You Get Out of a Wyndham / WorldMark / Shell Timeshare? They acknowledge that we canceled within 5 business days. -we were told we shall get an ALL INCLUSIVE deal in the quoted price but the contract does not state that and we have to pay for the same as everyone They acknowledge that we canceled within 5 business days. You can call us at833-416-8796, submit the contact form on the right side of this page, or initiate the live chat to get started. The main aim of this post is to warn others away from signing with Sandos Royal Elite or Priority Exchange Timeshare. Read full review of Royal Elite and 8 comments, Read full review of Royal Elite and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Stay away from the vultures that try to high pressure you into buying a membership. We brought a 10 year membership from Royal Elite. 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